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Hiring
Practices
and
Staff
Development

3CDC's Operations staff members are responsible for the clean and safe activities in the Downtown and OTR business districts as well as the 3CDC-managed civic spaces. The organization is dedicated to hiring a diverse staff, and offering new opportunities to individuals that might otherwise struggle to find employment due to previous challenges in their personal lives. 

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Hiring Practices

3CDC's diverse field staff features over 40 individuals that live within 5 miles of Downtown/OTR. The organization prides itself on creating a positive environment for employees, and meeting new staff wherever they are in life. 3CDC works hard to support its employees and believes strongly in second-chance hiring. This supportive environment has resulted in a loyal, hard-working staff that views 3CDC as a great place to work. As a result, 3CDC's Employee Referral Program resulted in 47% of the new field staff members hired in 2023.

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Learn More: A Day in the Life of an Ambassador

Fair-chance Hiring

3CDC is committed to providing second- and third-chance opportunities to those who have formerly been incarcerated, are in recovery, or whose life choices and situations have disadvantaged them in obtaining stable employment. Nearly 50% of field staff are fair-chance hires, including one former rider of the GeneroCity 513 Jobs Van, who has been a full-time Ambassador for over four years.

In addition, 3CDC partners closely with several job readiness programs to hire staff:

3CDC also works with multiple recovery centers to provide employment to individuals who are recovering from substance abuse dependency. Currently, 30% of field staff are in recovery.

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Equitable Pay Scale and Benefits:

3CDC full-time Operations field staff, including Ambassadors, receive the following benefits:

  • $18.51/hour (average), with field coordinators making as much as $33/hour
  • Health benefits covered at 100%
  • A robust 403(b) retirement plan match at 100% on the first 5% contributed
  • Fully paid long-term disability, life and AD&D insurance
  • Generous PTO and Employee Assistance Program, which is also available to employee's families
  • On-site biometric screenings
  • Medical benefit education and assistance in participation

The following benefits are available to all full- and part-time Operations staff: