Social Services Outreach

Community Impact

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We created GeneroCity 513 to
help our neighbors in need.

The result of a strong partnership between 3CDC, Downtown Cincinnati Inc., the City of Cincinnati, Greater Cincinnati Behavioral Health Services, and Strategies to End Homelessness, GeneroCity 513 has been connecting with some of downtown Cincinnati’s most vulnerable neighbors since the program’s start in 2018.

About GeneroCity 513

GeneroCity 513 is a partnership between the Cincinnati Center City Development Corp. (3CDC), Downtown Cincinnati Inc. (DCI), the City of Cincinnati, Greater Cincinnati Behavioral Health Services (GCBHS), Strategies to End Homelessness, and Hamilton County Mental Health and Recovery Services Board that supports individuals experiencing homelessness, addiction, or mental illness by offering on the street connection to housing, treatment, and other resources. Through its team of dedicated outreach workers, the program helps connect people to needed services, social services, provides strategic case management, and creates pathways toward stability and meaningful support.

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The Purpose

GeneroCity 513 connects individuals experiencing homelessness, addiction, and/or mental illness to housing, treatment, and essential resources that support long-term stability and recovery.

The Name

GeneroCity 513 reflects the generous spirit of those who call Cincinnati (“the 513”) home. Through compassion, connection, and community support, small acts of care can create lasting change across the city.

The Team

GeneroCity 513’s team includes four full-time Outreach Workers, one seasonal Outreach Worker, and two full-time Case Managers.

Program Offerings

Explore the two areas of the Generocity 513 program.

program offeringsStreet Outreach
program offeringsCase Management
Our Impact

Social Services Outreach Impact

Discover the impact we have made within the GeneroCity 513 program.

3,899
Number of Engagements
with individuals in Downtown Cincinnati and OTR.
717
Referrals Made
to local social service agencies.
521
Connections Made
to offer Shelter, Permanent Housing, and more.
471
Total Intakes Completed
by the client wanting to take the next step in connecting with whatever service is being offered.
program offerings

Street Outreach

In partnership with Greater Cincinnati Behavioral Health Services (GCBHS), the GeneroCity 513 program employs four full-time Outreach Workers and an additional seasonal Outreach Worker who provide assistance to individuals on the street, regardless of their location, mental state, sobriety or housing situation. The GeneroCity 513 Outreach Workers coordinate outreach efforts with GCBHS' PATH (Projects for Assistance in Transition from Homelessness) Team and other outreach teams throughout Hamilton County.

Key responsibilities of our Outreach Team include:

Housing Assistance

We help individuals move off the streets and into safe, supportive housing by connecting them with emergency shelters, transitional housing, and long-term housing options. The team works alongside local providers to reduce barriers, navigate applications, and support housing stability.

Substance Use Disorder Treatment

We connect individuals to trusted treatment programs that address substance use with dignity and compassion. From detox and outpatient services to long-term recovery support, we help participants access the care they need to begin recovery.

Mental Health Services

We provide access to essential mental health resources, including counseling, crisis support, and ongoing professional care. By partnering with local providers, we ensure individuals receive timely, appropriate support that promotes emotional well-being and long-term stability.

Pathways to Employment

We support participants on their journey toward stable, permanent employment by connecting them to job training, workforce programs, and fair-chance employment opportunities. The goal is to help individuals build skills, regain confidence, and achieve lasting economic independence.

GET IN TOUCH

Our Outreach Hotline

The GeneroCity 513 Outreach Team operates seven days a week in downtown Cincinnati and Over-the-Rhine. If you see someone in need on the street, please call or text our dedicated outreach outline.

PHONE (513) 498-6192
EMAIL outreach@generocity513.org
program offerings

Case Management

After reviewing early outcomes, the organization expanded its outreach team by adding two Case Managers focused on the most visibly and chronically homeless individuals. With small caseloads of 7–10 clients, this targeted approach strengthens ongoing support while allowing the broader team to serve more people and increase connections to housing.

Key responsibilities of our Case Managers:

Our Strategy

Deploy two dedicated Case Managers to provide intensive, specialized support for individuals experiencing long-term homelessness.

Our Focus

Prioritize the most visibly and chronically homeless individuals within the urban core who require sustained, high-touch engagement.

Our Approach

Maintain small caseloads of 7–10 clients to allow for consistent relationship-building, coordinated care planning, and persistent follow-through.

Make a Donation

Your donation directly supports outreach and essential services that help people experiencing homelessness move toward stability and hope.

Make a Donation